Terms & Conditions

Please read these terms and conditions carefully before using our services.

Last updated: January 2025

Important Notice

This website (temu-canada.ca) is an informational resource about Temu services in Canada. For actual purchases and transactions, you will be redirected to the official Temu platform. Please review Temu's official terms and conditions for complete purchase terms.

1. Acceptance of Terms

By accessing and using this website (temu-canada.ca), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Temu-canada.ca is an informational website that provides details about Temu's services, products, and policies for Canadian customers. We provide:

  • Information about Temu products and services
  • Pricing and availability details
  • Customer service contact information
  • Links to the official Temu platform
  • Educational content about online shopping

3. User Obligations

3.1 Acceptable Use

You agree to use this website only for lawful purposes and in accordance with these terms. You agree not to:

  • Use the website for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the website's operation

3.2 Accuracy of Information

You are responsible for ensuring that any information you provide is accurate, current, and complete. You agree to update your information as necessary to maintain its accuracy.

4. Intellectual Property

The content on this website, including but not limited to text, graphics, logos, images, and software, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without express written permission.

5. Privacy Policy

Your privacy is important to us. Our privacy practices are governed by our Privacy Policy, which includes:

  • Information collection and use practices
  • Cookie and tracking technology usage
  • Data sharing and disclosure policies
  • Data security measures
  • Your rights regarding personal information

6. Disclaimers

6.1 Information Accuracy

While we strive to provide accurate and up-to-date information, we make no representations or warranties about the accuracy, completeness, or reliability of any information on this website. Product availability, pricing, and specifications may change without notice.

6.2 Third-Party Links

This website contains links to third-party websites, including the official Temu platform. We are not responsible for the content, policies, or practices of these external sites.

7. Limitation of Liability

To the fullest extent permitted by law, temu-canada.ca and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

8. Canadian Law Compliance

This website and its operations comply with Canadian federal and provincial laws, including:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Canadian Anti-Spam Legislation (CASL)
  • Competition Act
  • Consumer protection laws of Canadian provinces

9. Contact Information

For questions about these terms and conditions, please contact us at:

10. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this website. Your continued use of the website after any changes constitutes acceptance of the new terms.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Canada and the province where our operations are based. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Canadian courts.

12. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

Questions or Concerns?

If you have any questions about these terms and conditions or need clarification on any points, please don't hesitate to contact our customer service team at contact@temu-canada.ca or visit our contact page.